Case Study

How Dolce Lucano Uses Notch to Eliminate Manual Order Processing

Dolce Lucano needed a digital solution that would help make their changing product catalog easily accessible for both their operators and customers.

By simplifying ordering operations through one easy-to-use tool, Dolce Lucano is able to eliminate the need for manual order entry and provide their customers with visibility to the most current inventory information available to them at all times.

About Dolce Lucano

Founded in 2000, the spirit of Dolce Lucano is one built on a passion for discovering the world’s most exquisite cured meats and cheeses, and sharing them with restaurateurs, chefs and connoisseurs of the good life.

They have established direct relationships with artisan, small and mid-size producers around the globe, bringing their art and expertise to your kitchen.

PRODUCTS USED

RESULTS

By simplifying ordering operations through one easy-to-use tool, Dolce Lucano is able to eliminate the need for manual order entry and provide their customers with visibility to the most current inventory information available to them at all times.

The Challenge

Catalog and order visibility are crucial ingredients to any business within the supply chain, and the Dolce Lucano team knew they needed to find a digital solution that would help make their changing product catalog easily accessible for both their operators and customers, while eliminating the manual processes of monitoring their customer's changing buying behaviours and search for new products.

The Solution

notch's streamlined technology makes the entire ordering experience hassle-free for restaurants and suppliers of all sizes. By simplifying ordering operations through one easy-to-use tool, Dolce Lucano is able to eliminate the need for manual order entry and provide their customers with visibility to the most current inventory information available to them at all times.

Since partnering with notch, Dolce Lucano has noticed an increase in sales since customers have been using the system.

The Results

Since partnering with notch, Dolce Lucano has noticed an increase in sales since customers have been using the system. Internally, they are not wasting so much time entering orders and can easily check incoming orders on the system when they are entered. Updating pricing or adding products is done easily with the notch team saving the Dolce Lucano team valuable time.

By simplifying ordering operations through one easy-to-use tool, Dolce Lucano is able to eliminate the need for manual order entry.

“notch has given us the ability to expand our reach in a very competitive industry, and we are very happy with what the system can do and especially with the entire team!”

– Paola Zagaria, Operations at Dolce Lucano

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